Authorization, Data and Privacy

The client is engaging the company, Visual Softech, as an independent contractor for the software development, deployment and maintenance for client. Thus, the client, is only allowed to avail software development, deployment and maintenance services provided by the company, Visual Softech. The company, Visual Softech reserves the right to assign subcontractors to this project to ensure the right fit for the job to ensure on time completion.

The source code of the software developed/provided will remain the sole property of the company, Visual Softech. The client will not be allowed to share the source code or DLL with any staff, 3rd party vendors or service provider. The company, Visual Softech collects your information and data for training and quality testing. The company, Visual Softech will not knowingly disclose any information to any 3rd party vendor or services provider unless permitted by the company’s privacy policy or otherwise required by law or with the client written or verbal consent.

Liabilities and Indemnities

The Company, Visual Softech will not be liable for any loss or damage suffered by the client or any other person howsoever arising whether in negligence or otherwise. The company will not be responsible for any direct, indirect or consequential loss or damage of any kind under any statute or otherwise. The company, Visual Softech will not be liable for any issue caused in the software by 3rd party services or vendors appointed by whosoever, staff, data entry work or hardware.

Maintenance

Maintenance charges includes only maintenance of the delivered software for 11 months* from date of receipt of payment. Any additional work, 3rd party services / vendor payments, data entry work, graphic designing, Ad words, blog writing, content writing, social media marketing, bulk Emailing, WhatsApp or SMS, additional reports or features will be subject to additional charges.

Project Cost, Revision during Execution, TA / DA, Taxes and Payment

Project cost includes all the charges of features showed mentioned in proposal / remarks only. Any additional work, 3rd party services, vendor payments, data entry work, mobile app, graphic designing, Ad words, PPC, blog writing, content writing, social media marketing, bulk Email / WhatsApp / SMS, additional Reports / Features will be subject to additional charges.

Only support required in terms of development will be provided by us.

The client may be charged additional fees if any point or features requires major changes or the client wishes to add a new feature, entry, module or point beyond the agreed objectives, features or points other than the mentioned objectives, features or points in the proposal.

The client will be charged Travel Allowance / Dearness Allowance extra if any work or service requires site visits outside Delhi NCR.

The company, Visual Softech reserves the right to withdraw their services anytime if the client fails to pay the mutually agreed amount on or before the decided date mentioned in the payment plan. The client will be liable to pay the mutually agreed amount during the contract period of 1 year even if the client discontinues the use of the software or shut down company.

Taxes, as applicable by the govt., will be charged extra.

3rd Party Assets

If the client wishes to avail any 3rd party Services required directly, then, it would be the client.’s responsibility to ensure smooth communication between both the parties that is., the company, Visual Softech and 3rd Party vendor / service providers. The client can only avail 3rd party Services or hire 3rd party vendors or service providers that doesn’t require sharing of source code, data or dll will only be allowed. The company, Visual Softech will not be liable for any issue caused in the software due to 3rd party services / vendors appointed by whosoever, staff, data entry work or hardware.

After 1 year, if the client wishes to continue the use of software but do not want assistance, maintenance or troubleshooting by the company, Visual Softech for any type of issue major or minor, they can do so only and only if the client informs the company, Visual Softech 2 months prior. 3rd party / Vendor services will still be charged on behalf of client by the company, Visual Softech. Subject to availability. Charges as applicable by 3rd Party / Vendor.

  • Domain
  • Server
  • SSL
  • SMS, E-Mail & WhatsApp
  • For Temperature, Barcode, Content (such as images, photos, written material etc.), live streaming or any other 3rd party / vendor software / device. API / Input data file will be provided by the client.

Arbitration and Jurisdiction

In the event of any dispute or difference between the parties arising howsoever unless amicably settled, be referred to the sole arbitrator, to be appointed by the company, Visual Softech. The decision of the arbitrator shall be final and binding to both the parties that is., Visual Softech and client. The arbitration proceedings shall take place in Delhi Only. This is an arrangement for arbitration within the meaning of Indian Arbitration Act 1996 including any statutory re-enactment or modification thereof. All suits arising out of the contract shall be instituted in a court of competent jurisdiction situated in Delhi and in no other court. This contract shall be governed, interpreted and constructed in accordance with the laws of New Delhi, India. All Disputes are subject to Delhi jurisdiction only.

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